Why hire a Professional?

Why should I hire a professional roofing company?

Common Traits of a Roofing Professional

How to know if you are working with a professional

Hiring a Professional

Why a professional roofing contractor? A professional is generally recognized as a person who has a specialized body of knowledge, and has received intensive training in a particular field. Interestingly enough, another common way of determining that people are professionals is by contrasting them with amateurs. And that's exactly what we'd like to talk to you about.

Roofing technology has changed markedly in the last 10 years. New roof coverings, insulation materials and innovative application techniques demand the education and expertise of a professional.

You should know that roofing is a relatively "easy-entry" business. Frankly, not all roofing contractors are professionals, and too many home and building owners have paid dearly for using amateurs. You don't have to do anymore than glance at the yellow pages to see there are many people calling themselves roofing contractors. A year-to-year comparison of the yellow pages will show you that many contractors don't stay in business very long.

But when you are considering a roof for your own home or building, you don't want to hire someone who has hung out a shingle but has no expertise in the field. You want to work with a pro-someone who will deliver an effective, long-lasting roof and stand behind the job.

Roofing is a complicated and demanding trade. A professional roofing contractor must have a knowledge of materials and building technology, and a trained and skilled work force to give the best possible service to his customers.

Because an informed customer is a good customer, find out as much as you can about the contractor you are considering. To get the job done right the first time, and to avoid costly repairs later, insist on a professional.

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Common Traits of a Professional Roofing Company

WELL ESTABLISHED:

A professional roofing contractor will have a permanent place of business, a telephone number, a tax identification number and where appropriate, a business license.

The contractor should be an experienced problem-solver, with a thorough understanding of his industry. Roofing skills cannot be learned overnight. There are accepted methods for roofing around pipes, vents, chimneys and rooftop equipment. Often, roofing materials are incompatible and can cause problems if applied by an amateur.

INSURED, AND COMMITTED TO SAFETY:

Roofing is a dangerous business. A sloppy operation can endanger the workers and bystanders, and cause property damage. Don't be shy about asking the contractor for proof of the insurance he carries. Beware of the lower bidder who's cheap because he doesn't have complete insurance, including worker compensation coverage. Too many unsuspecting home and building owners have been dragged into litigation involving uninsured contractors.

WILLING TO STAND BEHIND THEIR WORK:

A roof is a big investment, and for optimum performance, it should be regularly inspected and maintained.

A professional roofing contractor is interested in more than simply getting the job done and moving on. He will offer service after the sale and application. Ask for a fair guarantee, written in language you can understand.

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How to know you are working with a professional

Be sure that you are comfortable with the contractor and the roof system he is suggesting. A pro is going to be happy to answer your question.

Call or check with the Better Business Bureau. You will find out quickly if there have been a lot of complaints about the contractor, or if any complaints have not been satisfactorily resolved.

Insist on a written proposal. You will receive one from a professional roofing contractor. Examine the proposal to make sure that it is complete and fair.

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